Terms of Service

These Terms of Service ("Terms") are a legally binding agreement between you and Cravin LLC ("Cravin," "we," "us," or "our") governing your access to and use of the Cravin mobile application, cravinai.com, and related products and services (collectively, the "Services").

Please read these Terms carefully. They contain important provisions concerning artificial intelligence, food and allergy safety, subscriptions, limitations of liability, and dispute resolution.

Section 19 contains an arbitration agreement and class-action waiver that affects your legal rights. You may opt out of arbitration within 30 days as described in Section 19.

By creating an account, accessing or using the Services, or otherwise agreeing to these Terms, you agree to be bound by them.

If you do not agree, do not use the Services.

1. About Cravin

Cravin is an AI-powered food and recipe application that may allow users to:

• Scan refrigerators, pantries, food, or ingredients
• Identify ingredients using artificial intelligence
• Generate and discover recipes
• Receive personalized recipe recommendations
• Interact with AI-powered cooking and recipe assistants
• View estimated nutritional information
• Save recipes
• Maintain shopping lists
• Rate and review recipes
• Access other food, cooking, and subscription features

The Services are operated by:

• Cravin LLC
• 306 W Redwood St, STE #4586
• Baltimore, MD 21201
• United States
• Email: support@cravinai.com
• Website: cravinai.com

2. Eligibility and Age Requirements

You must be at least 16 years old to use Cravin.

If you are 16 or 17 years old, you may use Cravin only with permission from your parent or legal guardian.

As part of onboarding or before accessing AI-powered functionality, Cravin may require users who indicate that they are 16 or 17 to confirm that they have obtained permission from their parent or legal guardian to use Cravin and its AI-powered features.

By making that confirmation, you represent that you have obtained the required permission.

Cravin may maintain a record of your confirmation, including the date and time and the version of the permission notice presented.

Cravin may implement additional age-assurance, parental-permission, or parental-consent procedures where required by applicable law, our service-provider agreements, platform requirements, or changes to the Services.

If you are a parent or legal guardian of a 16- or 17-year-old who uses Cravin, you may contact support@cravinai.com with questions or concerns regarding their use of the Services.

If you are under 16, you may not create an account or use Cravin.

You may not use Cravin if applicable law otherwise prohibits you from using the Services.

3. Accounts

You agree to provide accurate information when creating and maintaining your account.

You are responsible for activity occurring through your account and for maintaining the security of your account and devices.

You may not:

• Create an account for someone else without authorization
• Impersonate another person
• Access another person's account without authorization
• Circumvent Cravin's eligibility, security, subscription, or account restrictions

Notify us promptly at support@cravinai.com if you believe your account has been compromised.

4. Artificial Intelligence

Cravin uses artificial intelligence and machine-learning services to provide features such as ingredient recognition, recipe generation, recipe recommendations, conversational assistance, dish identification, nutritional estimates, and recipe imagery.

AI systems are probabilistic and may make mistakes.

Cravin does not represent or warrant that AI-generated or AI-assisted output will always be:

• Accurate
• Complete
• Current
• Unique
• Appropriate
• Safe
• Free from allergens
• Nutritionally exact
• Suitable for your particular circumstances

Ingredient detection may miss ingredients, incorrectly identify ingredients, or produce uncertain results.

Recipe generation may produce incorrect quantities, preparation methods, substitutions, cooking instructions, nutritional estimates, or other errors.

You are responsible for reviewing and evaluating AI output before relying on or acting upon it.

Cravin may use multiple AI service providers and may add, remove, replace, or modify models and providers over time.

5. Allergies, Dietary Restrictions, and Food Safety

A. Allergy Information

Cravin may allow you to provide allergies, sensitivities, dietary restrictions, and preferences so that the Services can attempt to personalize recipes and recommendations.

Cravin does not guarantee that any recipe, recommendation, ingredient identification, substitution, or other output is allergen-free or safe for a particular allergy.

AI systems may fail to identify an ingredient or may generate content inconsistent with information you provided.

You are responsible for independently verifying, as applicable:

• Every ingredient
• Ingredient labels
• Manufacturer warnings
• Substitutions
• Preparation methods
• Cross-contact and cross-contamination risks
• Equipment and cooking surfaces
• Whether a food is appropriate for you or another person consuming it

If you or someone you are preparing food for has a serious allergy, medical condition, or dietary concern, consult appropriate product information and a qualified professional where necessary rather than relying solely on Cravin.

B. Food Preparation and Safety

Recipes may involve raw meat, poultry, seafood, eggs, dairy, or other foods that can cause illness if improperly stored, handled, prepared, or cooked.

You are responsible for following appropriate food-safety practices, including safe storage, avoiding cross-contamination, and verifying appropriate cooking temperatures.

Do not rely solely on appearance, color, texture, or AI-generated descriptions to determine whether food is safe to consume. Use appropriate food-safety methods, including a food thermometer where appropriate.

Cravin is not responsible for unsafe storage, preparation, handling, cooking, substitutions, contamination, or consumption of food.

6. Nutritional Information and Health Disclaimer

Cravin may display estimated:

• Calories
• Protein
• Carbohydrates
• Fat
• Other nutritional information

Nutritional information provided through Cravin is estimated and may vary.

Actual nutritional values can differ based on brands, ingredient quantities, portion sizes, preparation methods, substitutions, measurement differences, and AI or calculation errors.

Cravin is not a healthcare provider, physician, registered dietitian, or other medical professional, and the Services are not intended to provide medical advice, diagnosis, or treatment.

Nothing provided through Cravin should be used as a substitute for advice from an appropriately qualified healthcare or nutrition professional.

7. Alcohol-Related Content

Some recipes may contain alcohol as an ingredient or relate to alcoholic beverages.

You are responsible for complying with the laws applicable to the purchase, possession, preparation, and consumption of alcohol where you live.

Cravin may restrict alcohol-related recommendations or functionality based on age or other factors.

Users who are below the applicable legal drinking age may not use Cravin to obtain alcoholic-beverage recommendations intended to facilitate underage alcohol consumption.

8. User Content

"User Content" means content you submit to the Services, such as:

• Reviews
• Ratings
• Reports
• Feedback
• Photos
• Profile content
• Shopping-list entries
• Prompts
• Messages
• Other material you provide

As between you and Cravin, you retain any ownership rights you may have in your original User Content.

By submitting User Content, you grant Cravin a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to host, store, reproduce, process, modify, adapt, display, communicate, distribute, and otherwise use that User Content as reasonably necessary to operate, provide, secure, improve, and promote the Services.

This license does not give Cravin ownership of your original User Content.

You represent that you have the rights necessary to submit your User Content and grant this license.

You may not submit content that violates applicable law or another person's rights.

9. AI-Generated Content and Shared Recipe Catalog

Cravin may generate recipes, recipe text, images, recommendations, ingredient interpretations, and other content using artificial intelligence ("AI-Generated Content").

AI-Generated Content may not be unique. Other users may receive the same or similar recipes, recommendations, images, descriptions, or outputs.

To the extent permitted by applicable law and applicable third-party terms, Cravin may use, reproduce, adapt, organize, display, distribute, retain, and incorporate AI-Generated Content into the Services and Cravin's shared recipe catalog.

Recipes generated through a user's interaction with Cravin may therefore become available to other users.

If your account is deleted, AI-generated recipes and associated AI-generated recipe imagery that have been incorporated into the shared catalog may remain after Cravin removes their association with you.

Cravin may also use de-identified AI-generated catalog recipes and AI-generated recipe images in connection with operating, promoting, advertising, or marketing Cravin, including through Cravin's website and social-media channels.

Cravin will not represent such de-identified catalog content as personally endorsed by you unless you separately authorize that use.

10. Cravin's Intellectual Property

The Services and Cravin-owned materials, including applicable software, source and object code, user-interface designs, branding, trademarks, logos, graphics, database organization, compilation, functionality, and proprietary technology, are owned by or licensed to Cravin and are protected by applicable intellectual-property laws.

Except for rights expressly granted under these Terms, Cravin reserves all rights in the Services.

You may use the Services for their intended personal use subject to these Terms.

Nothing in these Terms grants you ownership of Cravin's software, trademarks, technology, or proprietary systems.

11. Prohibited Uses

You may not use the Services to:

• Violate applicable law
• Commit fraud or impersonate another person
• Infringe intellectual-property or other rights
• Upload malware or malicious code
• Gain unauthorized access to accounts, systems, databases, or networks
• Interfere with or disrupt the Services
• Circumvent security measures
• Circumvent subscriptions, paywalls, usage restrictions, or access controls
• Scrape, harvest, crawl, copy, or extract Cravin's recipe catalog or other data at scale without written authorization
• Use automated systems to abuse the Services
• Reverse engineer, decompile, or attempt to derive Cravin's source code except where such restrictions are prohibited by applicable law
• Manipulate reviews or ratings
• Intentionally generate excessive AI usage for abusive, fraudulent, or disruptive purposes
• Resell or commercially exploit access to the Services without Cravin's permission
• Assist another person in doing any of the foregoing

12. Reasonable Use and Service Limits

Subscriptions or marketing descriptions that provide broad access to Cravin features do not create a right to unlimited automated, abusive, fraudulent, or commercially exploitative use of Cravin's infrastructure or third-party AI services.

Cravin may apply reasonable:

• Rate limits
• Scan limits
• Generation limits
• Chat limits
• Image-generation limits
• Usage restrictions
• Other technical safeguards

when reasonably necessary to prevent abuse, maintain security or service quality, manage extraordinary resource consumption, comply with third-party requirements, or protect Cravin and its users.

Cravin will not use this provision merely to deprive ordinary paying users of the core subscription benefits reasonably presented to them.

13. Cravin Pro and Subscriptions

Cravin may offer an automatically renewing paid subscription known as Cravin Pro.

At launch, available subscription options may include:

• Monthly: $10.99 per month
• Annual: $39.99 per year

Pricing displayed at purchase controls if it differs from these Terms.

An annual subscription may be described using an equivalent monthly amount for comparison purposes, but the annual subscription is billed according to the annual price displayed at purchase.

There is no free trial unless one is expressly offered to you in the applicable purchase interface.

Subscriptions automatically renew unless canceled before renewal in accordance with the applicable app store's rules.

Purchases made through Apple's App Store are billed and managed through Apple. Purchases made through Google Play are billed and managed through Google.

Cravin may use a subscription-management service to determine subscription status and entitlements.

You can manage or cancel your subscription through the applicable app-store subscription-management system.

Deleting Cravin from your device does not necessarily cancel an active subscription.

Cancellation generally stops future renewals and does not necessarily terminate access immediately; you may retain access through the end of your already-paid billing period, subject to applicable platform rules and law.

Price Changes

Subscription prices may change.

Where required, you will receive notice or be asked to consent to a price change through the applicable platform before it takes effect.

Refunds

Purchases and refund requests are generally subject to the rules and processes of the platform through which the purchase was made, including Apple or Google.

Nothing in these Terms limits refund or cancellation rights that applicable law gives you and that cannot legally be waived.

14. Third-Party Services

Cravin depends on third-party providers for functionality such as:

• Artificial intelligence
• Cloud hosting and databases
• Authentication
• Object storage
• App distribution
• Payment processing
• Subscription management

Third-party services may become unavailable, change, experience outages, modify functionality, or discontinue products.

Cravin does not control every aspect of third-party services and cannot guarantee their continuous availability.

Your use of certain third-party services may also be subject to the applicable provider's terms and policies.

15. Modification and Availability of Cravin

Cravin is an evolving service.

We may add, remove, modify, replace, suspend, or discontinue features, models, providers, interfaces, recipes, functionality, or portions of the Services.

We may also perform maintenance or experience outages.

We do not guarantee uninterrupted or error-free availability.

If a change materially affects a paid subscription, we will comply with applicable law and platform requirements.

16. Account Suspension and Termination

You may stop using Cravin at any time and may delete your account through available account-deletion functionality.

Cravin may restrict, suspend, or terminate access where reasonably necessary because of:

• A material violation of these Terms
• Fraud
• Abuse
• Security threats
• Illegal activity
• Unauthorized access
• Serious misuse of AI or infrastructure
• Nonpayment where applicable
• Requirements imposed by law or a platform/provider
• Conduct that materially threatens Cravin, its users, or others

Where appropriate and practicable, we may provide notice or an opportunity to correct a violation.

Termination does not eliminate provisions that by their nature should survive termination, including provisions concerning intellectual property, licenses, disclaimers, limitations of liability, disputes, and accrued obligations.

17. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services are provided "as is" and "as available."

Cravin disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, and other warranties to the extent such warranties may lawfully be disclaimed.

Without limiting the foregoing, Cravin does not warrant that:

• The services will always be available
• AI output will be accurate
• Ingredient identification will be complete
• Recipes will be safe or suitable for every user
• Allergy personalization will identify or prevent every allergen risk
• Nutritional estimates will be exact
• Recipes will produce a particular result
• Generated content will be unique
• The services will be free of errors or interruptions

Some jurisdictions do not allow certain warranty disclaimers, so some of the above may not apply to you.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Cravin LLC and its officers, members, employees, contractors, affiliates, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity, arising from or relating to the Services.

To the maximum extent permitted by law, this includes losses arising from or relating to:

• AI output
• Ingredient identification
• Recipes
• Food preparation or consumption
• Allergies or cross-contact
• Nutritional estimates
• User content
• Third-party services
• Service interruptions
• Unauthorized account access

To the maximum extent permitted by applicable law, Cravin's total aggregate liability arising out of or relating to the Services or these Terms will not exceed the greater of:

• (A) The amount you paid for the Services during the 12 months immediately preceding the event giving rise to the claim
• (B) $100 USD

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

19. Dispute Resolution, Arbitration, and Class-Action Waiver

Please read this section carefully. It affects your legal rights.

A. Informal Resolution First

Before commencing arbitration, either you or Cravin must first attempt in good faith to resolve the dispute informally.

A party initiating a dispute must provide written notice describing:

• The person's name and contact information
• The nature and factual basis of the dispute
• The relief requested

Notices to Cravin should be sent to support@cravinai.com and may also be mailed to:

• Cravin LLC
• 306 W Redwood St, STE #4586
• Baltimore, MD 21201
• United States

The parties will have 30 days after receipt of a complete dispute notice to attempt informal resolution before either party may initiate arbitration, unless applicable law requires otherwise.

B. Agreement to Individual Arbitration

Except for disputes eligible for small-claims court and disputes that applicable law does not permit to be arbitrated, you and Cravin agree that disputes arising out of or relating to these Terms or the Services will be resolved through binding individual arbitration rather than in court.

The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement to the extent applicable.

The arbitration will be administered by a nationally recognized arbitration provider selected in accordance with applicable law and identified in Cravin's then-current dispute procedures or agreed upon by the parties.

The arbitration will be conducted under the provider's applicable consumer arbitration rules, as modified by these Terms to the extent permitted.

If the parties cannot agree upon an arbitration provider or the designated provider is unavailable, a court of competent jurisdiction may appoint an arbitrator or provider as permitted by law.

C. Small-Claims Exception

Either party may bring an individual claim in an appropriate small-claims court if the claim qualifies and remains on an individual basis.

D. Class-Action Waiver

To the maximum extent permitted by law, you and Cravin agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in a class, collective, consolidated, or representative action.

An arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that individual's claim, except where applicable law requires otherwise.

E. 30-Day Right to Opt Out of Arbitration

You may opt out of the arbitration agreement in this Section by sending written notice within 30 days after you first accept these Terms.

Your opt-out notice must include:

• Your full name
• The email address associated with your Cravin account
• A clear statement that you wish to opt out of the arbitration agreement in Cravin's Terms of Service

Send the notice to:

• support@cravinai.com

with the subject line:

• Arbitration Opt-Out

or mail it to:

• Cravin LLC
• 306 W Redwood St, STE #4586
• Baltimore, MD 21201
• United States

Opting out of arbitration will not affect your ability to use Cravin.

F. Changes to Arbitration

If Cravin makes a material change to this arbitration provision after you accepted it, we will provide appropriate notice. Applicable law will determine the effect of such a change, and we will not rely solely on a general Terms-update provision where additional consent or notice is legally required.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Cravin LLC and its officers, members, employees, contractors, affiliates, and agents from third-party claims, damages, liabilities, and reasonable costs arising from:

• Your unlawful use of the Services
• Your material violation of these Terms
• User Content you submit that violates another person's rights
• Your fraud, intentional misconduct, or unauthorized use of the Services

This provision does not require you to indemnify Cravin for Cravin's own unlawful conduct where such indemnification is prohibited by law.

21. Copyright and Intellectual-Property Complaints

Cravin respects intellectual-property rights.

If you believe content available through Cravin infringes your copyright or other intellectual-property rights, contact:

• support@cravinai.com

Your notice should identify:

• The copyrighted or protected work
• The allegedly infringing material and where it appears
• Your contact information
• A statement explaining your good-faith belief that the use is unauthorized
• A statement that the information provided is accurate and, where applicable, made under penalty of perjury
• Your physical or electronic signature where required

Cravin may remove or restrict allegedly infringing material and may terminate repeat infringers where appropriate.

Cravin may establish or designate additional copyright-notice procedures or a DMCA agent where appropriate.

22. Privacy

Cravin's collection and use of personal information is described in the Cravin Privacy Policy and, where applicable, the Consumer Health Data Privacy Notice.

These documents should be reviewed together with these Terms.

23. Changes to These Terms

We may update these Terms as Cravin evolves or legal, operational, technical, or business requirements change.

When we update the Terms, we will update the "Last Updated" date.

For material changes, we may provide additional notice through the Services, email, or another appropriate method.

Where applicable law requires affirmative consent to a change, continued use alone will not substitute for such consent.

24. Governing Law

Except to the extent superseded by the Federal Arbitration Act or mandatory applicable law, these Terms are governed by the laws of the State of Maryland, without regard to conflict-of-laws principles.

Nothing in these Terms deprives you of mandatory consumer protections that apply to you and cannot lawfully be waived by contract.

For disputes that are not subject to arbitration and are not eligible for small-claims court, the parties consent to the jurisdiction of appropriate state and federal courts located in Maryland, except where applicable law requires otherwise.

25. General Terms

If a provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

Cravin's failure to enforce a provision does not waive its right to enforce it later.

You may not assign your rights or obligations under these Terms without Cravin's consent where such restriction is permitted by law.

Cravin may assign these Terms in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar transaction.

These Terms, together with policies and terms expressly incorporated into them, constitute the agreement between you and Cravin concerning the Services, except for additional terms that may apply to specific features.

Headings are for convenience and do not affect interpretation.

26. Contact

Questions about these Terms may be sent to:

• Cravin LLC
• 306 W Redwood St, STE #4586
• Baltimore, MD 21201
• United States
• Email: support@cravinai.com
• Website: cravinai.com